Frequently Asked Questions.

  • We are located at Suite 3, 1A Homebush Bay Drive, Rhodes NSW 2138.

    There is lots of parking available at Rhodes Waterside Shopping Centre, which is connected to the clinic via a pedestrian footbridge.

  • Grow & Tell operates with a 100% attendance policy and if unable to attend for any reason including illness or school holidays, a Telehealth will be offered, or another administrative task relating to your child. This includes providing a homework pack or contacting another professional to discuss your child’s progress will be provided.

    Children frequently miss sessions due to being unwell, away, or if a parent has other commitments. Grow & Tell understands this and continues to provide support for children and families during these times.

    Therapy includes providing services that are not just in the therapy room.

    Therefore when a child is unwell or unable to attend their session, these other services will be provided, so that Grow & Tell can continue to operate and provide services to families who need therapy.

    Where possible the clinician will use the missed session time to support your child with other services such as:

    -contacting preschool/school

    -parent only Telehealth

    -liaising with OT or another professional

    -sending resources or a homework pack

    This policy is consistent with the NDIS 7 business days notice cancellation policy.

    If all future sessions need to be cancelled, at least 7 days notice is required so that the next family on the waitlist can be contacted and offered a time slot.

    If less than 7 days notice is provided the session will be charged in full.

  • Grow & Tell charges the recommended NDIS rate of $193.99 per hour Monday-Friday and slightly higher on Saturday.

    A list of services is sent with the ‘Ready To Book’ email to each family

  • Children typically start saying first words around 12-18 months of age. Download the free milestones list on the front page of our website to see how your child is developing for their age.

  • Yes we travel to local homes, childcares and schools. This is typically for families with NDIS funding as the travel rate is charged at the NDIS rate by the amount of time to travel to your location and back to the clinic.

  • Yes, most children are able to get an EPC/CDM form from the GP which allows for approximately $55 rebate back for each session for a total of 5 sessions per child, per calendar year.

    Some families also receive additional funding from NDIS which covers 100% the cost of speech therapy. The most effective time to get support and access this funding is between the ages of 0-6 years of age.

  • Approximately 12%-18% per cent of children will present with a language delay. This is a natural difficulty in acquiring language and is not anyone’s fault.

  • A Speech Pathologist is trained at University to assess and identify speech and language delay/disorders and provide therapy to individuals who present with these difficulties. They focus on improving a child’s abilities to express themselves and to understand others.

    Speech pathology intervention is evidence-based, which means the strategies, techniques, resources and homework has been researched and studied over many years to prove that it is beneficial and effective.

  • No. If your child is not speaking by two years of age, it is a key indicator that speech and language is delayed and therefore assessment and therapy is warranted.

  • No. Language is a natural acquisition and babies/infants are wired to develop language. If a child is having delays or difficulties it is because it is naturally harder for them and they need support and intervention as soon as the difficulty is observed.

  • Children who are 2 -3 years may stutter. However, some children will require speech therapy to help eliminate the stutter. Stuttering therapy is recommended if your child is over 3.5 years of age and has been stuttering for more than 6 months. We use The Lidcombe Program as it is the only evidence-based program to help preschool-aged children recover from stuttering.

  • No. Learning two or more languages does not cause speech and language delay. Research shows that children who come from a home with 2 or more languages are more likely to have strengths in speech and language skills.

  • Speech therapy sessions are 60 minutes (45 minutes face to face and 15 minutes progress notes) and recommended weekly based on research on speech and language intervention. Homework is provided between sessions and a communication book is given to school or childcare givers to help with practice.

  • The length of time depends on the age and needs of your child. Children who need help with speech sounds only may attended therapy for a shorter period than a child requiring language therapy, or speech and language therapy. Speech therapy helps a child reach their potential and participate at school and with friends, rather than aim to reach a particular ‘language score’ or ‘typical age range’.

  • Grow & Tell sees children as young as 12 months of age if a child has a diagnosis such as Down Syndrome, Autism or other developmental diagnosis. In sessions we support parents through parent-education, demonstrations of strategies, answering important questions, and linking in with other allied health professionals.

    If a child is not using words or a parent has concerns, we see children from 16 months of age.

    This is for a full assessment and therapy focuses on parent education, answering important questions, and discussing and demonstrating research-based strategies to support language development.